Hunter Valley Private Hospital is committed to providing the highest quality of health care.We have achieved continuous Australian Council on Healthcare Standards (ACHS) accreditation since 1991.
Our Quality Improvement Program ensures that an optimal level of health care is provided to each patient by continuously improving the delivery of care and services. There is an ongoing review of standards and practices and these are monitored on a regular basis. Quality is not something separate from the care that we give, it is an integral part of it. The Hunter Valley Private Hospital embraces the concept of continuous quality improvement and values every person's contribution to doing things better every day.
We ensure quality in a range of ways including: - customer satisfaction questionnaires for doctors, patients and staff
- collaboration with and within all departments
- review of critical incidents to minimise risks
- benchmarking with like organisations
- trending and review of data
We welcome your feedback. Please tell a member of staff or use the Contact Us form on this website if you have an idea on how we can improve. |